Privacy Policy

Effective Date: January 1, 2026

Last Updated: August 29, 2026

1. Introduction

Welcome to Tech Gadget BD ("we," "our," or "us"). We operate the e-commerce website https://techgadget.com.bd/. We are committed to safeguarding the privacy and personal data of our customers, website visitors, and users.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with our services. Please read this Privacy Policy carefully. By using our website or services, you consent to the data practices described in this policy.

2. Information We Collect

We collect several types of information to provide smooth service, process your orders, and improve your shopping experience:

A. Personal Identification Information

When you register an account, make a purchase, subscribe to our newsletter, or contact customer support, we may collect personal details including:

• Full Name

• Phone Number(s)

• Email Address

• Shipping and Billing Addresses (District, City, Postal Code)

• Account Login Credentials (Username, encrypted password)

• Purchase history and wishlist details

B. Payment Data

For completing transactions, payment options may include Cash on Delivery (COD), Mobile Financial Services (bKash, Nagad, Rocket), or Credit/Debit Cards via licensed Bangladeshi payment gateways.

• Note: We do not store sensitive payment credentials, credit card details, or PINs on our servers. All online payment data is encrypted and handled securely by PCI-DSS compliant third-party payment gateways.

C. Automatically Collected Technical Data

When you navigate our website, our servers automatically record standard technical data, such as:

• Your IP address and network location

• Device specifications, operating system, and browser type

• Time spent on specific pages, click history, and referral source URLs

• System crash logs and performance metrics

3. How We Use Your Information

We process your personal information for lawful and specific operational purposes:

1. Order Processing & Fulfillment: Managing orders, sending payment confirmations, packaging, and dispatching items via courier services.

2. Customer Support & Communications: Responding to inquiries, resolving complaints, providing technical assistance, and handling warranty or return requests.

3. Personalized Shopping Experience: Tracking cart items, saved preferences, and recommendations tailored to your interest.

4. Marketing & Promotions: Sending updates on new tech gadget arrivals, seasonal discount codes, and special offers (you may opt out at any time).

5. Security & Fraud Prevention: Detecting, preventing, and mitigating fraudulent transactions or cyber risks.

6. Legal Compliance: Complying with applicable laws and regulations in Bangladesh.

4. Sharing and Disclosure of Information

We value your trust and do not sell, rent, or trade your personal information to third parties. We share your data only in the following necessary circumstances:

• Logistics & Delivery Partners: We share your name, shipping address, and contact number with courier services operating in Bangladesh (e.g., Pathao Courier, Steadfast Courier, RedX, Sundarban Courier) solely to complete product deliveries.

• Payment Gateways: To process online payments securely, required billing info is transmitted to authorized payment gateway operators.

• Service Providers & IT Infrastructure: Cloud hosting, website maintenance, customer support tooling, and analytics vendors (e.g., Google Analytics) operating under strict confidentiality obligations.

• Legal Requirements: If required by law, court order, or law enforcement authorities in Bangladesh to protect our legal rights or ensure public safety.

5. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance site functionality:

• Essential Cookies: Necessary for core functionality, such as keeping track of items in your cart and remaining logged in.

• Analytics & Performance Cookies: Help us analyze traffic patterns and user behavior to improve site speed and usability.

• Functional Cookies: Remember your settings and preferences for future visits.

You can choose to disable cookies through your browser settings. However, doing so may impact certain features of our website.

6. Data Security

We implement robust technical and organizational security measures to protect your data against unauthorized access, loss, misuse, or alteration. These measures include SSL (Secure Sockets Layer) encryption across the website, restricted database access, and routine system monitoring. While we take maximum precautions, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including order processing, warranty service, resolving disputes, and maintaining legal compliance under tax and trade laws in Bangladesh.

8. Your Rights & Options

You have rights regarding your personal data held by Tech Gadget BD:

• Access & Update: You can access, review, and edit your profile details by logging into your account.

• Account & Data Deletion: You may request the deletion of your account and personal data by contacting our support team (subject to retention of legal accounting records).

• Unsubscribe from Marketing: You can opt out of promotional emails or SMS notifications by clicking the "Unsubscribe" link or contacting us.

9. Children’s Privacy

Our site is intended for general audiences and is not directed towards individuals under 13 years of age (or under 18 without parental/guardian supervision). We do not knowingly collect personal data from children. If we discover a child's information has been collected without consent, we will promptly remove it.

10. Third-Party Websites

Our website may contain links to third-party sites (e.g., manufacturer pages, social media platforms, or external payment portals). We are not responsible for the privacy practices or content of third-party websites. Please review their respective policies upon visiting.

11. Policy Updates

We reserve the right to update or modify this Privacy Policy at any time to reflect operational or legal changes. Any updates will be published on this page with a revised "Effective Date." We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

• Website: https://techgadget.com.bd/

• Business Name: Tech Gadget BD

• Email: support@techgadget.com.bd

• Phone: +880 1518979802

• Address: Dhaka, Bangladesh