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Terms of Use

Effective Date: January 1, 2026

Last Updated: August 29, 2026

Governing Law: Laws of the People's Republic of Bangladesh

1. Introduction & Agreement

Welcome to Tech Gadget BD ("we," "us," "our," or the "Site"), accessible at https://techgadget.com.bd/. These Terms of Use ("Terms") govern your access to and use of our website, mobile interfaces, products, and e-commerce services.

By accessing, browsing, creating an account, or purchasing products from Tech Gadget BD, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must immediately discontinue using our website.

2. Account Registration & Security

To access certain features or complete purchases, you may be required to register an account with us.

  • Accuracy of Information: You agree to provide accurate, current, and complete personal details (such as your full name, mobile number, email address, and delivery address) during registration and checkout.

  • Account Confidentiality: You are responsible for maintaining the confidentiality of your account credentials (username and password) and for all activities that occur under your account.

  • Unauthorized Use: You must immediately notify us of any unauthorized use or security breach related to your account.

  • Account Termination: We reserve the right to suspend, disable, or terminate any user account if we suspect fraudulent activity, impersonation, or violation of these Terms.

3. Product Information, Pricing & Stock Availability

We strive to ensure that product details, technical specifications, imagery, and pricing are accurate and up-to-date.

  • Pricing Currency: All prices listed on Tech Gadget BD are in Bangladeshi Taka (BDT / ৳) and are inclusive of applicable taxes, unless stated otherwise.

  • Price & Specification Modifications: Prices, stock availability, and promotional offers are subject to change at any time without prior notice.

  • Pricing & Typographical Errors: In the event that a product is mistakenly listed at an incorrect price or with inaccurate details due to system errors, Tech Gadget BD reserves the right to decline or cancel any orders placed for that item, even if the order has been confirmed and payment processed. In such cases, a full refund will be issued.

  • Product Availability: Products are subject to stock availability. If an item becomes out of stock after an order is placed, we will notify you promptly to offer an alternative item or issue a full refund.

4. Orders & Payment Terms

  • Order Placement: Submitting an order through our website constitutes an offer to purchase. An order confirmation email/SMS confirms receipt of your request but does not signify final order acceptance.

  • Order Acceptance: We reserve the right to accept, limit, or reject any order for reasons including inventory shortages, suspicious transactions, or delivery constraints.

  • Payment Methods: We accept Cash on Delivery (COD), Mobile Financial Services (bKash, Nagad, Rocket), major Debit/Credit Cards, and online bank transfers via integrated secure payment gateways.

  • Payment Authorization: By completing an online transaction, you confirm that you are the lawful owner or authorized user of the payment instrument used.

5. Shipping & Delivery Policy

  • Delivery Services: We deliver throughout Bangladesh using our internal logistics team and partner courier services.

  • Delivery Timelines: Estimated delivery timelines (e.g., 24–48 hours inside Dhaka; 3–5 business days outside Dhaka) are provided for estimation only and may vary due to weather, political disruptions, or courier delays.

  • Inspection Upon Delivery: Customers are advised to inspect the exterior packaging in the presence of the delivery parcel handler. If the package appears damaged, tampered with, or opened, please report it immediately to our customer care team before accepting delivery.

6. Returns, Replacements & Warranty

Our operations follow strict consumer satisfaction guidelines in line with Bangladesh regulations:

  • Return & Replacement Claims: Items delivered with manufacturing defects, DOA (Dead on Arrival), or wrong items delivered must be reported within 24–48 hours of receipt.

  • Warranty Eligibility: Warranty coverage (Official Brand Warranty or Shop Warranty) is governed by the specific manufacturer or warranty card details supplied with the product.

  • Exclusions: Warranty does not cover damage resulting from misuse, liquid exposure, physical drops/cracks, electrical surges, unauthorized repairs, or normal cosmetic wear and tear.

  • Condition of Returned Goods: Returned items must include original tags, boxes, user manuals, warranty cards, and all bundled accessories.

7. Intellectual Property Rights

All original content on https://techgadget.com.bd/—including but not limited to brand logos, website architecture, graphics, copy, design, icons, audio clips, software, and images—is the property of Tech Gadget BD or its suppliers and is protected under the copyright, trademark, and intellectual property laws of Bangladesh.

You are granted a limited, revocable, non-exclusive license to view and download materials for personal, non-commercial shopping purposes only. You may not copy, reproduce, re-publish, upload, post, transmit, or distribute any site materials without our prior written consent.

8. User Obligations & Prohibited Conduct

When using Tech Gadget BD, you explicitly agree NOT to:

  1. Use the website for any unlawful purpose or to violate local laws, including the Cyber Security Act of Bangladesh.

  2. Attempt to bypass website security, probe system vulnerabilities, or introduce viruses, malware, or destructive code.

  3. Use automated bots, scrapers, or scripts to collect data or place automated orders on the Site.

  4. Impersonate another individual, register multiple fake accounts, or provide false payment details.

  5. Post defamatory, obscene, harassing, or malicious reviews on our product pages or associated communication channels.

9. Limitation of Liability

To the fullest extent permitted by Bangladesh law, Tech Gadget BD, its directors, employees, or partners shall not be held liable for any direct, indirect, incidental, special, or consequential damages resulting from:

  • The use or inability to use our website or services.

  • Delays or interruptions in order processing or shipping caused by third-party logistics.

  • Unauthorized access to or alteration of user transmissions or data.

  • Product defects or performance issues beyond the scope of stated warranty terms.

10. Governing Law & Dispute Resolution

These Terms of Use shall be governed by and interpreted in accordance with the laws of the People's Republic of Bangladesh, including the Consumer Rights Protection Act, 2009 and the Information & Communication Technology (ICT) Act.

Any dispute or claim arising out of or related to these Terms or your purchase shall first be attempted to be settled through amicable negotiation with Tech Gadget BD Customer Support. If unresolved, disputes shall fall under the exclusive jurisdiction of the competent courts of Dhaka, Bangladesh.

11. Changes to Terms of Use

We reserve the right to revise, update, or replace any part of these Terms of Use at our sole discretion. Any changes will be posted directly on this page with an updated "Effective Date." Your continued use of the website after modifications indicates acceptance of the updated terms.

12. Contact Information

For any legal inquiries, support questions, or complaints regarding these Terms, please contact us at:

  • Business Name: Tech Gadget BD

  • Website: https://techgadget.com.bd/

  • Email: support@techgadget.com.bd

  • Customer Support Helpline: +880-1518979802

  • Address: Dhaka, Bangladesh